{"id":19227,"date":"2022-01-24T15:57:16","date_gmt":"2022-01-24T15:57:16","guid":{"rendered":"https:\/\/bant.org.uk\/?page_id=19227"},"modified":"2025-11-10T12:08:29","modified_gmt":"2025-11-10T12:08:29","slug":"professionalism-in-practice","status":"publish","type":"page","link":"https:\/\/bant.org.uk\/bant-professional-practice-handbook\/professionalism-in-practice\/","title":{"rendered":"PROFESSIONALISM IN PRACTICE"},"content":{"rendered":"<p>[vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; el_id=&#8221;top-section&#8221; z_index=&#8221;&#8221; css=&#8221;.vc_custom_1619337773730{padding-bottom: 45px !important;}&#8221;][vc_column][vc_raw_html]JTVCcHJpbnRmcmllbmRseSU1RA==[\/vc_raw_html][vc_column_text]BANT members form the largest collective group to represent the nutritional therapy profession in the UK and are expected to conduct themselves professionally, reflecting positively on themselves and the profession, to advance the acceptance of nutritional therapy as part of the primary healthcare provision. A key aspect of this is ensuring competence, working within capabilities and confidence, and knowing when to refer on. Also important is the requirement for clear communication, honesty and transparency, understanding the client duty of care, avoiding conflicts of interest and using social media and online applications professionally. Also covered are guidelines on referral fees and the requirement to inform BANT of criminal offences.[\/vc_column_text][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; z_index=&#8221;&#8221; anchor=&#8221;main_anchor1&#8243;][vc_column]\n\n\t<a href=\"#practitioner-health-and-wellbeing\" target=\"_self\"  class=\"qode-btn qode-btn-medium qode-btn-solid qode-btn-icon anchor qode-btn-with-shadow qode-btn-default-hover\"  >\n\t    <span class=\"qode-btn-text\">Practitioner Health and Wellbeing<\/span><span class=\"qode-button-v2-icon-holder\"  ><i class=\"qode_icon_font_awesome fa fa-arrow-circle-down qode-button-v2-icon-holder-inner\" ><\/i><\/span>\t<\/a>\n\n[vc_separator type=&#8221;transparent&#8221; thickness=&#8221;5&#8243; up=&#8221;2&#8243; down=&#8221;2&#8243;]\n\n\t<a href=\"#professional-conduct\" target=\"_self\"  class=\"qode-btn qode-btn-medium qode-btn-solid qode-btn-icon anchor qode-btn-with-shadow qode-btn-default-hover\"  >\n\t    <span class=\"qode-btn-text\">Professional Conduct<\/span><span class=\"qode-button-v2-icon-holder\"  ><i class=\"qode_icon_font_awesome fa fa-arrow-circle-down qode-button-v2-icon-holder-inner\" ><\/i><\/span>\t<\/a>\n\n[vc_separator type=&#8221;transparent&#8221; thickness=&#8221;5&#8243; up=&#8221;2&#8243; down=&#8221;2&#8243;]\n\n\t<a href=\"#ensuring-competence\" target=\"_self\"  class=\"qode-btn qode-btn-medium qode-btn-solid qode-btn-icon anchor qode-btn-default-hover\"  >\n\t    <span class=\"qode-btn-text\">Ensuring Competence<\/span><span class=\"qode-button-v2-icon-holder\"  ><i class=\"qode_icon_font_awesome fa fa-arrow-circle-down qode-button-v2-icon-holder-inner\" ><\/i><\/span>\t<\/a>\n\n[vc_separator type=&#8221;transparent&#8221; thickness=&#8221;5&#8243; up=&#8221;2&#8243; down=&#8221;2&#8243;]\n\n\t<a href=\"#choosing-and-referring-clients\" target=\"_self\"  class=\"qode-btn qode-btn-medium qode-btn-solid qode-btn-icon anchor qode-btn-default-hover\"  >\n\t    <span class=\"qode-btn-text\">Choosing and Referring Clients<\/span><span class=\"qode-button-v2-icon-holder\"  ><i class=\"qode_icon_font_awesome fa fa-arrow-circle-down qode-button-v2-icon-holder-inner\" ><\/i><\/span>\t<\/a>\n\n[vc_separator type=&#8221;transparent&#8221; thickness=&#8221;5&#8243; up=&#8221;2&#8243; down=&#8221;2&#8243;]\n\n\t<a href=\"#referral-fees\" target=\"_self\"  class=\"qode-btn qode-btn-medium qode-btn-solid qode-btn-icon anchor qode-btn-default-hover\"  >\n\t    <span class=\"qode-btn-text\">Referral Fees<\/span><span class=\"qode-button-v2-icon-holder\"  ><i class=\"qode_icon_font_awesome fa fa-arrow-circle-down qode-button-v2-icon-holder-inner\" ><\/i><\/span>\t<\/a>\n\n[vc_separator type=&#8221;transparent&#8221; thickness=&#8221;5&#8243; up=&#8221;2&#8243; down=&#8221;2&#8243;]\n\n\t<a href=\"#clear-communication\" target=\"_self\"  class=\"qode-btn qode-btn-medium qode-btn-solid qode-btn-icon anchor qode-btn-default-hover\"  >\n\t    <span class=\"qode-btn-text\">Clear Communication<\/span><span class=\"qode-button-v2-icon-holder\"  ><i class=\"qode_icon_font_awesome fa fa-arrow-circle-down qode-button-v2-icon-holder-inner\" ><\/i><\/span>\t<\/a>\n\n[vc_separator type=&#8221;transparent&#8221; thickness=&#8221;5&#8243; up=&#8221;2&#8243; down=&#8221;2&#8243;]\n\n\t<a href=\"#honesty-and-transparency\" target=\"_self\"  class=\"qode-btn qode-btn-medium qode-btn-solid qode-btn-icon anchor qode-btn-default-hover\"  >\n\t    <span class=\"qode-btn-text\">Honesty and Transparency<\/span><span class=\"qode-button-v2-icon-holder\"  ><i class=\"qode_icon_font_awesome fa fa-arrow-circle-down qode-button-v2-icon-holder-inner\" ><\/i><\/span>\t<\/a>\n\n[vc_separator type=&#8221;transparent&#8221; thickness=&#8221;5&#8243; up=&#8221;2&#8243; down=&#8221;2&#8243;]\n\n\t<a href=\"#duty-of-care\" target=\"_self\"  class=\"qode-btn qode-btn-medium qode-btn-solid qode-btn-icon anchor qode-btn-default-hover\"  >\n\t    <span class=\"qode-btn-text\">Duty of Care<\/span><span class=\"qode-button-v2-icon-holder\"  ><i class=\"qode_icon_font_awesome fa fa-arrow-circle-down qode-button-v2-icon-holder-inner\" ><\/i><\/span>\t<\/a>\n\n[vc_separator type=&#8221;transparent&#8221; thickness=&#8221;5&#8243; up=&#8221;2&#8243; down=&#8221;2&#8243;]\n\n\t<a href=\"#conflicts-of-interest\" target=\"_self\"  class=\"qode-btn qode-btn-medium qode-btn-solid qode-btn-icon anchor qode-btn-default-hover\"  >\n\t    <span class=\"qode-btn-text\">Conflicts of Interest<\/span><span class=\"qode-button-v2-icon-holder\"  ><i class=\"qode_icon_font_awesome fa fa-arrow-circle-down qode-button-v2-icon-holder-inner\" ><\/i><\/span>\t<\/a>\n\n[vc_separator type=&#8221;transparent&#8221; thickness=&#8221;5&#8243; up=&#8221;2&#8243; down=&#8221;2&#8243;]\n\n\t<a href=\"#using-social-media-and-online-applications\" target=\"_self\"  class=\"qode-btn qode-btn-medium qode-btn-solid qode-btn-icon anchor qode-btn-default-hover\"  >\n\t    <span class=\"qode-btn-text\">Using Social Media \/ Online Applications<\/span><span class=\"qode-button-v2-icon-holder\"  ><i class=\"qode_icon_font_awesome fa fa-arrow-circle-down qode-button-v2-icon-holder-inner\" ><\/i><\/span>\t<\/a>\n\n[vc_separator type=&#8221;transparent&#8221; thickness=&#8221;5&#8243; up=&#8221;2&#8243; down=&#8221;2&#8243;]\n\n\t<a href=\"#criminal-offences\" target=\"_self\"  class=\"qode-btn qode-btn-medium qode-btn-solid qode-btn-icon anchor qode-btn-default-hover\"  >\n\t    <span class=\"qode-btn-text\">Criminal Offences<\/span><span class=\"qode-button-v2-icon-holder\"  ><i class=\"qode_icon_font_awesome fa fa-arrow-circle-down qode-button-v2-icon-holder-inner\" ><\/i><\/span>\t<\/a>\n\n[vc_separator type=&#8221;transparent&#8221; thickness=&#8221;30&#8243;][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221; anchor=&#8221;practitioner-health-and-wellbeing&#8221; el_class=&#8221;anchordiv&#8221;][vc_column_inner el_class=&#8221;anchor_col&#8221; css=&#8221;.vc_custom_1618397491357{padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;}&#8221;][vc_column_text]<\/p>\n<h3>Practitioner Health and Wellbeing:<a id=\"\" class=\"hanbooktotop\" href=\"#top-section\"><i class=\"qode_icon_font_awesome fa fa-arrow-circle-up\"><\/i><span class=\"hanbooktotopspan\"> Top<\/span><\/a><\/h3>\n<p>Practitioners often work with stressed and agitated clients and\/or may have their own physical or mental stressors to consider. It is important for practitioners to not forget their own wellbeing to be able to provide professional care and service to their clients.<\/p>\n<p>You must get and follow professional advice about whether or how you should modify\u00a0your own practice when clients may be at risk or disadvantaged because of your own physical or mental wellbeing. Notify CNHC and BANT at the earliest opportunity if you have a health issue that could affect your ability to run your practice professionally to provide personalised and timely nutritional therapy services.<\/p>\n<p>Please review section E4 in <a href=\"https:\/\/www.cnhc.org.uk\/code-conduct-registrants#gsc.tab=0\" target=\"_blank\" rel=\"noopener\">CNHC Code of Conduct Ethics and Performance<\/a>.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_separator type=&#8221;transparent&#8221; thickness=&#8221;30&#8243;][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221; anchor=&#8221;professional-conduct&#8221; el_class=&#8221;anchordiv&#8221;][vc_column_inner el_class=&#8221;anchor_col&#8221; css=&#8221;.vc_custom_1618397491357{padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;}&#8221;][vc_column_text]<\/p>\n<h3>Professional Conduct:<a id=\"\" class=\"hanbooktotop\" href=\"#top-section\"><i class=\"qode_icon_font_awesome fa fa-arrow-circle-up\"><\/i><span class=\"hanbooktotopspan\"> Top<\/span><\/a><\/h3>\n<p>Professional conduct is reflected in behaviour by being polite, honest, respectful and considerate when working with clients, the public, and other nutrition or healthcare professionals. Practitioners must not act in a way which could undermine public confidence or bring the profession into disrepute.<\/p>\n<p>Any comments made about another practitioner or healthcare professional must be honest, accurate and sustainable. It is unacceptable to discriminate against or unjustly criticise another practitioner or health professional to any third party or to the public. If a practitioner believes a colleague\u2019s conduct, health or professional behaviour could pose a risk to clients\u2019 wellbeing or is liable to bring BANT or the profession into disrepute, they should <a href=\"mailto:bantpractice@bant.org.uk\">inform the Professional Practice Panel<\/a>, who may advise them to make a complaint via the <a href=\"https:\/\/bant.org.uk\/members-area\/practice-governance-and-regulatory\/complaints-and-disciplinary-procedure\/\" target=\"_blank\" rel=\"noopener\">BANT Complaints and Disciplinary Procedure.<\/a><\/p>\n<p>Registered Nutritional Therapy Practitioners (NTs) and BANT Registered Nutritionists\u00ae (BANT RNs) must ensure their own beliefs and values do not prejudice a client\u2019s care and wellbeing, or communications to the public. They must not allow their own views on a client\u2019s lifestyle, age, gender, sexuality, disability, ethnicity, religion, political views, culture or social economic status to inappropriately affect their assessment or care of a client. NT communications to the public from a professional platform such as your Facebook or other social media pages should only be within the context of generic health and lifestyle information and should not include personal political points of view.<\/p>\n<p>Health equity is a primary concern in healthcare, and it is fundamentally important that BANT members support diversity, equity and inclusion. Discrimination within a nutritional therapy practice could include:<\/p>\n<ul>\n<li>refusing to provide nutritional therapy for reasons that are discriminatory<\/li>\n<li>providing a lower standard of service<\/li>\n<li>offering nutritional therapy on more favourable terms to some clients than others<\/li>\n<\/ul>\n<p>Personal relationships of a romantic or sexual nature with a client are unethical and treated as serious professional misconduct. Members are advised to refer to <a href=\"https:\/\/www.professionalstandards.org.uk\/docs\/default-source\/publications\/policy-advice\/sexual-boundaries-responsibilities-of-healthcare-professionals-2008.pdf?sfvrsn=a8c77f20_8\" target=\"_blank\" rel=\"noopener\">\u2018Clear sexual boundaries between healthcare professionals and patients\u2019<\/a> by the <a href=\"https:\/\/www.professionalstandards.org.uk\/home\" target=\"_blank\" rel=\"noopener\">Professional Standards Authority for Health and Social Care<\/a>.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_separator type=&#8221;transparent&#8221; thickness=&#8221;30&#8243;][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221; anchor=&#8221;ensuring-competence&#8221; el_class=&#8221;anchordiv&#8221;][vc_column_inner el_class=&#8221;anchor_col&#8221; css=&#8221;.vc_custom_1618397536613{padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;}&#8221;][vc_column_text]<\/p>\n<h3>Ensuring Competence:<a id=\"\" class=\"hanbooktotop\" href=\"#top-section\"><i class=\"qode_icon_font_awesome fa fa-arrow-circle-up\"><\/i><span class=\"hanbooktotopspan\"> Top<\/span><\/a><\/h3>\n<p>It is the NTs duty to take reasonable care when advising clients, using their professional knowledge and skills. They must ensure that anyone assisting at their place of work is appropriately trained and competent.<\/p>\n<p>Provision of a high standard of practice and care includes commitment to <a href=\"https:\/\/bant.org.uk\/members-area\/science-and-education\/continued-professional-development-guidance\/\" target=\"_blank\" rel=\"noopener\">continued professional development (CPD)<\/a> and reflective practice in order to keep up to date with the latest developments in the field of nutrition. Members agree to adhere to the <a href=\"https:\/\/bant.org.uk\/members-area\/science-and-education\/continued-professional-development-guidance\/#bant-annual-cpd-requirements-and-cnhc-assessment\" target=\"_blank\" rel=\"noopener\">annual CPD requirements<\/a> as part of BANT membership.<\/p>\n<p>All BANT members are encouraged to participate in professional supervision. The <a href=\"http:\/\/www.cpd-uk.com\/\" target=\"_blank\" rel=\"noopener\">Centre for Practitioner Development<\/a> offers BANT Accredited Professional Supervision, mentoring and support.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_separator type=&#8221;transparent&#8221; thickness=&#8221;30&#8243;][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221; anchor=&#8221;choosing-and-referring-clients&#8221; el_class=&#8221;anchordiv&#8221;][vc_column_inner el_class=&#8221;anchor_col&#8221; css=&#8221;.vc_custom_1618397548620{padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;}&#8221;][vc_column_text]<\/p>\n<h3>Choosing and Referring Clients:<a id=\"\" class=\"hanbooktotop\" href=\"#top-section\"><i class=\"qode_icon_font_awesome fa fa-arrow-circle-up\"><\/i><span class=\"hanbooktotopspan\"> Top<\/span><\/a><\/h3>\n<p>NTs can choose who they see as clients, however, they must be able to justify their reasons for not working with a client. Examples of justifiable reasons for an NT to stop working with a client include:<\/p>\n<ul>\n<li>a client has a diagnosed medical condition which is outside the scope of nutritional therapy, e.g., chronic kidney disease<\/li>\n<li>a client is aggressive or violent<\/li>\n<li>a client is putting the NT or other staff at risk<\/li>\n<li>a client is acting against the NT\u2019s clinical advice<\/li>\n<li>a client\u2019s case is beyond the NT\u2019s capabilities or confidence<\/li>\n<li>the NT fears the client has an ulterior motive for seeing them<\/li>\n<li>the NT becomes unavailable due to illness, holiday, relocation, maternity leave, <a href=\"https:\/\/bant.org.uk\/bant-professional-practice-handbook\/discontinuing-clinical-practice\/\">closing their practice<\/a> or retirement.<\/li>\n<\/ul>\n<p>NTs must only work with clients they feel appropriately qualified and experienced to work with and assess to be within their scope of confidence. If an NT feels a new client\u2019s case falls outside their capabilities and competence, they are advised to refer them on to another practitioner, either medical or complementary. Even if they have already started working with a client but feel that the case is moving beyond their capabilities and competence and they no longer feel confident continuing to work with them, they can refer the client on at any time.<\/p>\n<p>If referring clients to another NT, the referral must be discussed with any clients beforehand and written consent obtained from the client, confirming their agreement to be referred to the other practitioner and for their case notes to be shared with them. NTs can also refer clients to the <a href=\"https:\/\/practitioner-search.bant.org.uk\/\">BANT Find a Practitioner directory<\/a> if the client would prefer to search for another NT themselves.<\/p>\n<p>If the referral is for a temporary period, the client is free to decide whether they return to the original NT or remain with the new practitioner. Both practitioners agree to professional conduct and sharing of client information with the client\u2019s consent.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_separator type=&#8221;transparent&#8221; thickness=&#8221;30&#8243;][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221; anchor=&#8221;referral-fees&#8221; el_class=&#8221;anchordiv&#8221;][vc_column_inner el_class=&#8221;anchor_col&#8221; css=&#8221;.vc_custom_1618397548620{padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;}&#8221;][vc_column_text]<\/p>\n<h3>Referral Fees:<a id=\"\" class=\"hanbooktotop\" href=\"#top-section\"><i class=\"qode_icon_font_awesome fa fa-arrow-circle-up\"><\/i><span class=\"hanbooktotopspan\"> Top<\/span><\/a><\/h3>\n<p>Generally, referral fees paid between BANT members are discouraged as they are considered unethical. Clients may frequently be referred to other practitioners, for example to one with more experience in a particular area, however, this should occur in the best interests of the client and not for the NTs financial gain. However, if a client has been extensively assessed by the original NT, either at an initial consultation or during a discovery call, and written notes are being passed on with the referral, a referral fee may be acceptable as some initial work has been done which will benefit the client and the new practitioner.<\/p>\n<p>If an NT is paying a referral fee to another practitioner who is not a BANT member, or to another company, this is acceptable and not considered unethical but is for the NT to agree terms with the other practitioner or company.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_separator type=&#8221;transparent&#8221; thickness=&#8221;30&#8243;][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221; anchor=&#8221;clear-communication&#8221; el_class=&#8221;anchordiv&#8221;][vc_column_inner el_class=&#8221;anchor_col&#8221; css=&#8221;.vc_custom_1618397548620{padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;}&#8221;][vc_column_text]<\/p>\n<h3>Clear Communication:<a id=\"\" class=\"hanbooktotop\" href=\"#top-section\"><i class=\"qode_icon_font_awesome fa fa-arrow-circle-up\"><\/i><span class=\"hanbooktotopspan\"> Top<\/span><\/a><\/h3>\n<p>When working with clients, NTs enter into a relationship where the <a href=\"https:\/\/bant.org.uk\/bant-professional-practice-handbook\/consultation-documentation-and-practices\/#consultation-documentation\" target=\"_blank\" rel=\"noopener\">terms must be clearly understood and accepted by both sides.<\/a> Practitioners have a duty to ensure their clients understand what can and cannot be offered and are advised to use a <a href=\"https:\/\/bant.org.uk\/bant-professional-practice-handbook\/forms-and-templates\/#terms-of-engagement-agreements\" target=\"_blank\" rel=\"noopener\">Terms of Engagement Agreement<\/a> with their clients to help with this.<\/p>\n<p>During a consultation, NTs can help ensure effective communication with clients by:<\/p>\n<ul>\n<li>Listening to their concerns<\/li>\n<li>Asking for and respecting their views<\/li>\n<li>Encouraging them to ask questions<\/li>\n<li>Answering their questions as fully and honestly as possible<\/li>\n<li>Checking they have understood everything<\/li>\n<\/ul>\n<p>NTs must respect a client\u2019s right to be involved in decisions about their healthcare and share any information needed or requested to enable this, including:<\/p>\n<ul>\n<li>nutritional health issues (e.g., observations from history taking, information regarding how symptoms relate to nutrition etc.)<\/li>\n<li>information on functional testing and supplements<\/li>\n<li>reasons for <a href=\"https:\/\/bant.org.uk\/bant-professional-practice-handbook\/gps-and-other-healthcare-practitioners\/\" target=\"_blank\" rel=\"noopener\">referring to a GP or other healthcare professional<\/a><\/li>\n<li>a client\u2019s right to obtain a second opinion<\/li>\n<li>financial implications of the recommended support<\/li>\n<li>information on the required number of consultations<\/li>\n<li>the duration of any recommended supplement programme.<\/li>\n<\/ul>\n<p>If you are considering any online consultations, please see the guidelines for the recording of online consultations <a href=\"https:\/\/bant.org.uk\/bant-professional-practice-handbook\/online-working\/#guidelines-for-recording-online-consultations\">here<\/a>.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_separator type=&#8221;transparent&#8221; thickness=&#8221;30&#8243;][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221; anchor=&#8221;honesty-and-transparency&#8221; el_class=&#8221;anchordiv&#8221;][vc_column_inner el_class=&#8221;anchor_col&#8221; css=&#8221;.vc_custom_1618397548620{padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;}&#8221;][vc_column_text]<\/p>\n<h3>Honesty and Transparency:<a id=\"\" class=\"hanbooktotop\" href=\"#top-section\"><i class=\"qode_icon_font_awesome fa fa-arrow-circle-up\"><\/i><span class=\"hanbooktotopspan\"> Top<\/span><\/a><\/h3>\n<p>Honesty and transparency with clients are crucial to help ensure trust and confidence.<\/p>\n<p>NTs must always be truthful about their qualifications and level of experience. Practitioners must never promise cure or recovery or create fear by disclosing unjustified views to a client.<\/p>\n<p>Practitioners must be open and honest with clients if something goes wrong with their care, which causes or has the potential to cause, harm or distress. NTs must follow the steps outlined in the <a href=\"https:\/\/www.cnhc.org.uk\/uploads\/asset\/file\/30\/CNHC-Candour-Guidance-July2019.pdf\" target=\"_blank\" rel=\"noopener\">CNHC guidance on the Duty of Candour<\/a>.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_separator type=&#8221;transparent&#8221; thickness=&#8221;30&#8243;][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221; anchor=&#8221;duty-of-care&#8221; el_class=&#8221;anchordiv&#8221;][vc_column_inner el_class=&#8221;anchor_col&#8221; css=&#8221;.vc_custom_1618397548620{padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;}&#8221;][vc_column_text]<\/p>\n<h3>Duty of Care:<a id=\"\" class=\"hanbooktotop\" href=\"#top-section\"><i class=\"qode_icon_font_awesome fa fa-arrow-circle-up\"><\/i><span class=\"hanbooktotopspan\"> Top<\/span><\/a><\/h3>\n<p>NTs have a duty under the law to <a href=\"https:\/\/bant.org.uk\/bant-professional-practice-handbook\/children\/#safeguarding-children\" target=\"_blank\" rel=\"noopener\">safeguard the welfare of children<\/a> and vulnerable adults they work with. If a practitioner has concerns for a client\u2019s safety or welfare, they are advised to try and discuss it with them as far as their age or understanding allows. If a practitioner believes a client is at risk or in immediate danger, they are advised to contact the client\u2019s GP or the police. Due to the <a href=\"https:\/\/bant.org.uk\/bant-professional-practice-handbook\/confidentiality-and-consent\/#disclosing-confidential-information\" target=\"_blank\" rel=\"noopener\">exceptional circumstances<\/a>, they are able to do this without the client\u2019s consent.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_separator type=&#8221;transparent&#8221; thickness=&#8221;30&#8243;][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221; anchor=&#8221;conflicts-of-interest&#8221; el_class=&#8221;anchordiv&#8221;][vc_column_inner el_class=&#8221;anchor_col&#8221; css=&#8221;.vc_custom_1618397548620{padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;}&#8221;][vc_column_text]<\/p>\n<h3>Conflicts of Interest:<a id=\"\" class=\"hanbooktotop\" href=\"#top-section\"><i class=\"qode_icon_font_awesome fa fa-arrow-circle-up\"><\/i><span class=\"hanbooktotopspan\"> Top<\/span><\/a><\/h3>\n<p>NTs must not abuse their position of trust with clients. Examples include using undue influence to gain financial benefit from a client, or using professional visits to a client&#8217;s home, or knowledge gained in professional confidence, to pursue a personal relationship either with a client or a member of their family.<\/p>\n<p>No gifts, hospitality or inducement from clients can be accepted by practitioners as this could affect, or be perceived to affect, the way clients are advised or referred.<\/p>\n<p>Practitioners must declare to their clients any financial or other benefits received for introducing them to other professionals or commercial organisations. If a practitioner is a shareholder, director, owner, employee in, consultant to, or has any other similar interest in, companies or associations that supply products and services, this must be declared.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_separator type=&#8221;transparent&#8221; thickness=&#8221;30&#8243;][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221; anchor=&#8221;using-social-media-and-online-applications&#8221; el_class=&#8221;anchordiv&#8221;][vc_column_inner el_class=&#8221;anchor_col&#8221; css=&#8221;.vc_custom_1618397548620{padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;}&#8221;][vc_column_text]<\/p>\n<h3>Using Social Media \/ Online Applications:<a id=\"\" class=\"hanbooktotop\" href=\"#top-section\"><i class=\"qode_icon_font_awesome fa fa-arrow-circle-up\"><\/i><span class=\"hanbooktotopspan\"> Top<\/span><\/a><\/h3>\n<p>As with any marketing communication, members must represent themselves and the profession appropriately and professionally when using social media and online applications. All posts and messages must be within the scope of practice of nutritional therapy and in line with the values of nutritional therapy training and BANT, avoiding subjective viewpoints that are not supported by evidence.<\/p>\n<p>The world of social media moves fast, and the retraction of posts can be difficult. Members need to consider the possible effects words, pictures, videos and stories could have on those viewing them and are advised to follow these key points when using social media:<\/p>\n<p>Ensure:<\/p>\n<ul>\n<li>All posts are within the scope of nutritional therapy<\/li>\n<li>Content posted is appropriately valuable, relevant, insightful, educational and informative<\/li>\n<li>Where relevant, posts are evidence-based and supported with references<\/li>\n<li>All personal information posted is accurate<\/li>\n<li>Photos\/videos posted are appropriately professional (consider personal presentation, setting\/background, vocabulary used)<\/li>\n<li>Posts are checked for grammar and spelling, to ensure correctness and professionalism<\/li>\n<li>Content is appropriate for all to see and cannot be misinterpreted<\/li>\n<\/ul>\n<p>Don\u2019t:<\/p>\n<ul>\n<li>Embellish qualifications or length of experience<\/li>\n<li>Mix business and pleasure without careful consideration of the appropriateness of sharing personal information or images, and ensuring your posts remain professional<\/li>\n<li>Post in haste which could lead to regret. Reflect first and pause before reacting<\/li>\n<li>Post on anything that could potentially be viewed as offensive, which may be considered a crime.<\/li>\n<li>Post subjective viewpoints or share personal opinions which might cause offence<\/li>\n<\/ul>\n<p>If a member finds themselves the subject of social media bullying, they must report it to the social media platform involved, providing evidence. Messages that threaten personal safety and that of a person\u2019s family are classed as \u2018hate crime\u2019 on the basis of abuse against personal beliefs and should be reported to the police.<\/p>\n<p>Social media bullying should also be reported to the member\u2019s insurer who provides liability insurance. In the unlikely event that it leads to a loss of earnings, the member may decide to seek legal advice. Members are advised to also <a href=\"mailto:bantpractice@bant.org.uk\">inform the Professional Practice Panel<\/a>.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_separator type=&#8221;transparent&#8221; thickness=&#8221;30&#8243;][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221; anchor=&#8221;criminal-offences&#8221; el_class=&#8221;anchordiv&#8221;][vc_column_inner el_class=&#8221;anchor_col&#8221; css=&#8221;.vc_custom_1618397548620{padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;}&#8221;][vc_column_text]<\/p>\n<h3>Criminal Offences:<a id=\"\" class=\"hanbooktotop\" href=\"#top-section\"><i class=\"qode_icon_font_awesome fa fa-arrow-circle-up\"><\/i><span class=\"hanbooktotopspan\"> Top<\/span><\/a><\/h3>\n<p>Members must inform BANT, CNHC or statutory regulatory body, and their insurance company if they are convicted of a criminal offence or given a police caution (other than minor driving offences such as parking or speeding tickets), providing full details within 28 days. BANT membership and CNHC registration may be at risk if convicted of a criminal offence that involves:<\/p>\n<ul>\n<li>Violence<\/li>\n<li>Abuse<\/li>\n<li>Sexual misconduct<\/li>\n<li>Supplying drugs<\/li>\n<li>Drink-driving offences where someone was hurt or killed<\/li>\n<li>Serious offences involving dishonesty<\/li>\n<li>Any serious criminal offences resulting in a prison sentence<\/li>\n<\/ul>\n<p>A decision will be made after considering the individual circumstances of the case.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>BANT members form the largest collective group to represent the nutritional therapy profession in the UK and are expected to conduct themselves professionally, reflecting positively on themselves and the profession, to advance the acceptance of nutritional therapy as part of the primary healthcare provision. A key aspect of this is ensuring competence, working within capabilities and confidence, and knowing when to refer on. Also important is the requirement for clear communication, honesty and transparency, understanding the client duty of care, avoiding conflicts of interest and using social media and online applications professionally. Also covered are guidelines on referral fees and the requirement to inform BANT of criminal offences. <\/p>\n<p\/><span style=\"color: #ff0000; font-size: 80%\"><b>(LAST UPDATED &#8211; 20 AUGUST 2024<b\/><\/span><\/p>\n","protected":false},"author":12,"featured_media":19235,"parent":4059,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"page-handbook-child.php","meta":{"footnotes":""},"tags":[1022,1023,1024,1025,1026,1027,1028,1029,1030,1031,1032,254,1033,1034,589,1035,1036,1037,1038,1039,1040,316,1041,1042,1043,588,1044,745,1045,585,1046,1047,1048,1049,1050,1051,465,1052,1053,1054,1055,1056,1057,1058,1059,1060,1061,1062,1063,632,1064,633,1065,634,1066,587,1067,242,42,458,1068,1069,373,660],"class_list":["post-19227","page","type-page","status-publish","has-post-thumbnail","hentry","tag-age","tag-applications","tag-belief","tag-capabilities","tag-centre-practitioner-development","tag-communication","tag-competence","tag-conduct","tag-confidence","tag-conflicts-of-interest","tag-continuing-professional-development","tag-cpd","tag-criminal-offences","tag-criticise","tag-culture","tag-declare","tag-declaring","tag-disability","tag-discriminate","tag-discrimination","tag-disrepute","tag-diversity","tag-duty-of-candour","tag-duty-of-care","tag-equality","tag-ethnicity","tag-experience","tag-facebook","tag-financial-gain","tag-gender","tag-gifts","tag-honesty","tag-hospitality","tag-inclusion","tag-instagram","tag-liable","tag-lifestyle","tag-mentoring","tag-misconduct","tag-offence","tag-offensive","tag-personal-relationships","tag-photo","tag-platform","tag-political-views","tag-prejudice","tag-professionalism","tag-professionally","tag-qualifications","tag-referral","tag-referral-fees","tag-referring","tag-religion","tag-safeguarding","tag-sexual","tag-sexuality","tag-social-economic-status","tag-social-media","tag-supervision","tag-transparency","tag-unethical","tag-value","tag-video","tag-vulnerable"],"rankMath":{"parentDomain":"bant.org.uk","noFollowDomains":[],"noFollowExcludeDomains":[],"noFollowExternalLinks":false,"featuredImageNotice":"The 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