All posts by melanie

ASSESSMENT MARKER

Competitive Remuneration

A great opportunity has arisen for experienced Nutritional Therapists to join the Institute for Optimum Nutrition as Assessment Markers.

ION is an independent, not for profit educational charity whose principal activity is to further the knowledge and practice of optimum nutrition.  We’re currently seeking several Assessment Markers to come on board to help with the marking of our attendance and distance learning diploma course assessment scripts and exam papers.

The successful candidates will have a minimum of three years practicing as a Nutritional Therapist and will ideally have experience of teaching to at least diploma level and hold relevant professional body membership.  You will be flexible, able to manage a varied workload, have a strong attention to detail and above all have a commitment to excellence.

These roles provide the flexibility of a self-employed contract and are based from home, with travel to ION’s HQ in Richmond London, as necessary.

To apply, please send a CV with covering letter to jobs@ion.ac.uk

ATTENTION NUTRITIONAL THERAPISTS!

Bridge to Health is a successful “body and mind” health clinic based in Ealing and in Uxbridge  offering its patients a range of therapies including osteopathy and massage therapy alongside nutrition,
acupuncture, psychotherapy/counselling and life coaching.

We are seeking to attract a nutritional therapist to work in our Uxbridge clinic for two or more days a week. Ideally the applicant will be experienced with Nutrigenomics and weight loss coaching.

For more information about the clinic, visit www.bridgetohealth.co.uk.

Interested? Please contact Mathieu Rossano (Principal) or Emily Fawell (Nutritional Therapist Ealing):
Mob: 07799 585 786 (Mathieu) or 07967 639 347 (Emily)
Email: mathieu@bridgetohealth.co.uk / emily@bridgetohealth.co.uk

We look forward to hearing from you!

European General Data Protection Regulation – GDPR

In our continued support of our members in being GDPR compliant, we have developed a section of the BANT website that includes all the information we issued via the BANT GDPR Eblast Series, including the BANT GDPR templates for a typical NT business and the Professional Practice webinar on GDPR.  Please click here to access this page.   A link from the Home Page of the website is also available.  We will also shortly be adding to this an FAQ document.  If you have any questions related in GDPR please reference this page first,  if you are unable to find an answer to your query then please email the BANT Professional practice Committee at bantpractice@bant.org.uk

PLEASE KEEP IN TOUCH WITH BANT BY PROVIDING YOUR CONSENT

BANT would like to continue keeping you up-to-date with the latest news and events. On the 25 May 2018, the General Data Protection Regulation (GDPR), intended to strengthen and unify data protection for all individuals, comes into effect.

What this means for you

BANT will continue to communicate with you regarding the management and administration of your membership. However you will need to manually opt-in to any marketing communications you wish to receive from us – these will include emails about the BANT eNews, upcoming events (regional and local networks as well as student and general webinars) and recruitment. After 25 May 2018, you will only receive marketing communications you have actively opted-in to, so make sure you don’t miss out.

Click here to access the full eblast.

EXTERNAL EXAMINER FOR MSC AND PG DIP NUTRITIONAL THERAPY AT THE UNIVERSITY OF WORCESTER

Opening Date: 30 Apr 2018

Closing Date: 30 May 2018

Institution: 

Salary Range: 

Region: 

The University of Worcester

is looking for an external examiner for the full and part time Master’s Degree and Post Graduate Diploma in Nutritional Therapy.

Applications are invited from suitably qualified and experienced academic staff. The successful applicant should preferably have a Master’s degree, be Complementary and Natural Health Care Council (CNHC) registered and a member of a Nutritional Therapy professional body and have relevant practice and teaching experience.

The University of Worcester offers support for external examiners and a full induction day. Further support is also provided by the Programme Director and module team.

The appointment will be from December 2018 to December 2022.

The successful candidate will be invited to a staff induction day in January 2019. The majority of assessments can be reviewed remotely and the Exam Board will meet three times a year. You will be required to view a selection of scripts for designated modules, which included clinical practice and dissertations and complete a module external examiner report for each set of assignments reviewed. At the end of the academic year, an annual report is required.

All appointments are subject to the candidate meeting the University’s criteria for appointment. Applications are by submission of CV.

Applicants are advised that the University applies the following criteria to external examiners:
• The area of expertise of external examiners is within the area of assessment undertaken;
• Applicants should have recently been employed (or are still employed) within a university appointment;
• He/she must not have been a University of Worcester examiner within the last five years;

Closing date: 30 May 2018

If you are interested in applying for this role (or to request further information), please send a recent CV to Alison Benbow, Course leader Nutritional Therapy via a.benbow@worc.ac.uk

COURSE DEVELOPER – BSC (HONS) NUTRITIONAL THERAPY

Salary: G1 – £43,600 p/a, pro rata

Hours – 2 days per week*

*NB this role is temporary

The University College of Osteopathy (formerly the British School of Osteopathy) is the leading provider of osteopathic education in the UK.

We are looking to expand our highly-regarded osteopathic offering with new, complementary programmes, beginning with an undergraduate degree in Nutritional Therapy to be launched in September 2019.

We are looking to appoint an appropriately qualified, motivated individual to help us realize this ambition.

The successful candidate will play an integral role in preparing the course for validation and possible accreditation with the Nutritional Therapy Education Commission.

Please visit our website for more information and a full application pack, job description and person specification – https://www.uco.ac.uk/about-uco/vacancies/current-vacancies

Deadline: 22nd May 2018

Interviews anticipated to be held: TBC

ASSISTANT CUSTOMER CARE AND NUTRITIONAL ADVISOR

A vacancy has arisen at OptiBac Probiotics for a new Assistant Customer Care and Nutritional Advisor to offer administrative and technical support in our rapidly expanding consumer services section. The successful candidate will be an enthusiastic individual with excellent standards of written and spoken English, who is experienced in offering the highest standards of customer care and nutritional advice.

Location: To be based at our head office in Weyhill, near Andover, Hampshire.

Company Description

Wren Laboratories is a family-run business based in Weyhill, near Andover, Hampshire. We specialise entirely in probiotic supplements and produce the OptiBac Probiotics range, which is extremely well researched and targets individual health conditions and needs. The range is primarily sold to independent health food shops and pharmacies in the UK and selected international countries, as well as direct to individual consumers via our online shop. The OptiBac Probiotics team could be described as close-knit, positive, enthusiastic, mutually-supportive and dedicated.

Overview

At OptiBac Probiotics we pride ourselves not only on high quality products, but also on excellent customer service (as demonstrated by our reviews). The primary function of this role will be to respond to consumer enquiries via phone, email, social media messages and letter, and carry out other administrative tasks as necessary to ensure the smooth running of the Customer Care Department. Additional tasks will include making edits to the website and writing content including blogs, FAQs and technical documents.

This role will report to, and assist, the Head of Customer Care

Job Description

  • This role will involve direct interaction with members of the public to provide and process information in response to enquiries, concerns and requests received by phone electronically, or by letter. This will involve offering technical advice and answering health enquiries related to the use of live cultures, but also to resolve queries relating to delivery, orders and services
  • This role will require the ability to constantly prioritise incoming queries and respond to them in a timely fashion
  • Handle and resolve customer complaints relating to products, orders, and despatch – obtain and evaluate all relevant information to handle inquiries and complaints and update and record all details on customer accounts and complaints log
  • Take consumer orders over the phone using simple online form
  • Writing: creation of web content for the company website; technical writing that requires evaluating technical research studies, and copy for other sites and publications
  • Liaise with other teams within the business as necessary
  • Additional marketing tasks as necessary
  • Acquire and maintain a good understanding of the business and consumer needs
  • Support the sales/despatch team as necessary
  • Manage own administration and notes.
  • Help with or take a lead in further developing internal systems for securely recording enquiries where appropriate, minimising need for repetition of emails (e.g. Use and creation of supporting templates as part of library resources), and ensuring a harmonised approach amongst the team to common enquiries.
  • Opportunity to grow & expand responsibilities, depending on internal requirements and employee’s preferences & skills developed.
  • Opportunity to attend occasional seminars or short courses in relevant fields such as customer care/ telephone skills/ content writing/product training/technical education as necessary.

Qualifications

  • A recognised qualification (degree or diploma) in a relevant complementary healthcare discipline (e.g.: Nutritional Therapy, Naturopathy, Herbalism), or applicant to be studying for such a qualification
  • Qualifications in customer service training or logistics marketing, English and/or writing may be advantageous but are not necessary

Qualities & Experience

Essential: (The following experience & qualities are absolutely necessary for this role).
  • Significant experience in customer services and administrative tasks
  • Sound knowledge of nutrition/nutritional therapy and functional medicine concepts
  • Experience working in an office environment
  • Must enjoy working as part of a small, mutually supportive team
  • Excellent spoken and written English, with accurate spelling and grammar skills
(NB: Those applicants who are invited to attend for interview will be asked to complete a test to assess their written English and customer service skills)
  • Good understanding of, and belief in, the idiom ‘The customer is always right’
  • Ability to tailor communications to a variety of audiences (medical/CAM practitioners, direct consumers, social media audiences etc.)
  • Ability to prioritise/sense of urgency with despatch queries
  • Excellent administrative skills with good attention to detail and accuracy
  • Good computer skills, familiar with Microsoft Word, Outlook etc.
  • Good organisational skills and ability to meet deadlines.
  • Driven, hard-working and self-motivated, but happy to follow instruction
Advantageous:
  • Customer service qualifications and training
  • Experience writing articles, blogs and web content
  • Ability to work unsupervised
  • Appreciation for the value of joining a growing business

Hours, Salary, Start date etc.

  • Full-time permanent position
  • Competitive salary based on experience and qualifications
  • Immediate start, or as soon as possible

To apply

Please send a covering letter with references and CV to Kerry at nutritional-advisor@wrenlabs.com.

The ideal candidate will carefully read the job description, and detail in a cover letter the knowledge, skills and experience which make them suitable for the role, along with their availability, notice period and salary expectations.

NB: Applicants MUST include a comprehensive covering letter with their application

For further information about the company please browse the website and for enquiries about the role contact Kerry on nutritional-advisor@wrenlabs.com.

Deadline for applications: 8/6/18

Applications received after this date may not be considered